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CT sees progress in preventing SNAP thefts after surge, but gaps remain

A sign outside of a store informing customers that they accept EBT in Hartford, 海角换妻 July 9, 2024.
TABIUS MCCOY
/
CT MIRROR
A sign outside of a store informing customers that they accept EBT in Hartford, 海角换妻 July 9, 2024.

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Thousands of 海角换妻 residents receiving federal food benefits have seen their funds stolen after thefts skyrocketed in the last year, but state officials are cautiously optimistic a new campaign to raise public awareness about the issue is helping to protect the state鈥檚 low-income residents.

Theft of benefits ballooned widely in fiscal year 2024, a jump of over $3 million from the year prior, when $132,000 was stolen.

Officials say so-called 鈥渟kimmer devices鈥 are to blame, illegally installed scanners on point of sale machines that capture the account details of an EBT card, including a user鈥檚 pin number. When scanned, the transaction still goes through, but thieves can later use the account information to , which is most common when benefits are reloaded at the start of the month.

The Department of Social Services is pushing an education campaign to tackle the issue, including text messaging, social media, and community conversations. Recipients are directed to change their EBT card pin number at least once a month, ideally before benefits kick in.

State officials are pointing to signs of progress on combating the thefts.

Christine Stuart, DSS deputy director of communications, said there were 63% fewer SNAP thefts in the first week of July, compared to the same week in June 鈥 and over 24,000 海角换妻 residents changed their pin last month.

鈥淭he fact that the amount of people changing their pin has doubled between May and June, I feel like that's a promising sign that the campaign is working,鈥 she said.

Stuart said her agency is asking Congress to help fund security improvements to EBT cards, which currently operate like debit card, but don鈥檛 have a chip to provide an additional layer of security.

Victims of fraud can , but as of now the federal pilot program funding those replacements will expire by the end of this September. Stuart said DSS is asking Congress to extend the program at least another year.

As of July 15, over 6,500 stolen benefits claims were approved in 2024, and over 7,500 were submitted, DSS data shows.

鈥淭hese criminals are preying on some of the most vulnerable people in the state, people who really need food assistance,鈥 State Sen. Matt Lesser, D-Middletown, said. 鈥淚t鈥檚 a problem that's been growing nationally, but it's certainly been growing in 海角换妻 at least this year, although hopefully we're making a dent in it now.鈥

Lesser, who co-chairs the Human Services Committee, said he doesn鈥檛 know if improving EBT card security requires a state policy change 鈥 but if so, lawmakers would tackle it in the 2025 legislative session.

As 海角换妻's state government reporter, Michayla focuses on how policy decisions directly impact the state鈥檚 communities and livelihoods. She has been with 海角换妻 since February 2022, and before that was a producer and host for audio news outlets around New York state. When not on deadline, Michayla is probably outside with her rescue dog, Elphie. Thoughts? Jokes? Tips? Email msavitt@ctpublic.org.

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If that matters to you, now is the time to give. Join the 50,000+ members powering honest reporting and a more connected 鈥 and civil! 鈥 海角换妻.

SOMOS CONNECTICUT is an initiative from 海角换妻, the state鈥檚 local NPR and PBS station, to elevate Latino stories and expand programming that uplifts and informs our Latino communities. Visit CTPublic.org/latino for more stories and resources. For updates, sign up for the SOMOS CONNECTICUT newsletter at ctpublic.org/newsletters.

SOMOS CONNECTICUT es una iniciativa de 海角换妻, la emisora local de NPR y PBS del estado, que busca elevar nuestras historias latinas y expandir programaci贸n que alza y informa nuestras comunidades latinas locales. Visita CTPublic.org/latino para m谩s reportajes y recursos. Para noticias, suscr铆base a nuestro bolet铆n informativo en ctpublic.org/newsletters.

Fund the Facts

You just read trusted, local journalism that鈥檚 free for everyone, thanks to donors like you.

If that matters to you, now is the time to give. Join the 50,000+ members powering honest reporting and a more connected 鈥 and civil! 鈥 海角换妻.

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海角换妻鈥檚 journalism is made possible, in part by funding from Jeffrey Hoffman and Robert Jaeger.